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Client portals improve information security and client service

What is a client portal? Wikipedia defines the term client portal as “an electronic gateway to a collection of digital files, services, and information, accessible over the Internet through a web browser. the term is most often applied to a sharing mechanism between an organization and its clients.” Why is it important for lawyers to… Read More »

Categories: 2024 March - The Confidence Client, Articles, Firm Management, Legal Careers, Legal Technology

Title insurance matters: ‘One of these things is not like the other’

You may recall the title as a lyric from a song in a popular kids show many years ago, reinforcing the benefits of being aware and noticing differences. This same lesson applies when comparing the legal protection coverages offered by other title insurers that compete with the Legal Service Coverage that’s included in TitlePLUS policies…. Read More »

Categories: 2024 March - The Confidence Client, Articles, Real Estate, Title insurance, TitlePLUS

Virtual Identity Verification (IDV) service Provider Chart

As of January 1st, 2024, the Law Society of Ontario requires lawyers who only meet with clients virtually to verify their clients’ identity online by authenticating their identification documents, or using an alternate, approved verification method. The virtual authentication of identity is done via technology that does multiple searches/verifications of the client’s identity. The Law Society… Read More »

Categories: Articles, Legal Technology

What we did in 2022: Program highlights

We returned to the office Yes, we physically returned to the office. While LAWPRO’s offices remained open throughout the pandemic, it was only in 2022 that all staff returned to regular attendance in the office through a hybrid work model. The opportunity to once again work side-by-side strengthened our team, helping us provide insureds with… Read More »

Categories: 2023 May - Year in Review 2022, Articles

What we did in 2022: Repairs

When LAWPRO is quickly alerted to real or potential claims, we are often able to rectify the problem, thereby preventing harm to a client and a malpractice claim from arising. Our counsel know how to best fix issues such as dismissal orders due to inadvertent missed deadlines, allegations of improper will drafting, minor errors on… Read More »

Categories: 2023 May - Year in Review 2022, Articles

What we did in 2022: Defending lawyers in court

Here are a few examples of defences successfully advanced by LAWPRO in 2022 on behalf of insureds Tax and contract litigation – Allegedly failing to follow explicit client instructions Lawyers themselves can sometimes make for challenging clients. As backseat drivers, they may feel they know more or are better qualified to make strategic and procedural… Read More »

Categories: 2023 May - Year in Review 2022, Articles

What we did in 2022: We helped – the practicePRO program

The practicePRO program provides risk management, claims prevention and law practice management information for free. Its resources, precedents and checklists are intended to help Ontario lawyers take proactive steps to avoid legal malpractice claims and grow successful and thriving law practices. In 2022, practicePRO focused on continuing to help lawyers adapt to workplace and practice… Read More »

Categories: 2023 May - Year in Review 2022, Articles

What we value is built into everything we do

Corporate Social Responsibility at LAWPRO is informed by a spirit of community and accountability, while acknowledging that we are governed and profoundly shaped by our unique role as the provider of the primary professional liability insurance program for all lawyers in Ontario. Supporting our future legal community LAWPRO’s efforts and activities to support law students… Read More »

Categories: 2023 May - Year in Review 2022, Articles

Land Acknowledgement

The offices of LAWPRO are located on the traditional territory of many nations including the Mississaugas of the Credit, Anishnabeg, Chippewa, Haudenosaunee and Wendat peoples. Toronto is covered by Treaty 13 with the Mississaugas of the Credit. LAWPRO respects and acknowledges the histories, languages, knowledge systems, and cultures of First Nations, Metis, and Inuit nations.

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