Category: LAWPRO Magazine
Book review: Three books to help lawyers communicate better
The practicePRO Lending Library has more than 100 practice management titles available to Ontario lawyers free of charge. below are three books that will be of great help to lawyers looking to improve how they communicate with their clients. For a full list of the books available and details on how to borrow one, visit… Read More »
Categories: 2011 Fall Communications, Articles, Book Review, Communications ErrorsThe fallout of incivility from the victim’s perspective
A call came into the OLAP offices the other day. The lawyer caller had been subjected to a series of nasty, accusatory emails and telephone calls from an opposing lawyer and had “had it.” The immediate reason for the call to us was an email with a personal attack on his competence and a threat… Read More »
Categories: 2011 Fall Communications, Articles, Wellness, WellnessLawyer incivility – The claims consequences
At LAWPRO, we’ve seen a growing proportion of incivility allegations cropping up in claims. For example, lawyers may find themselves personally liable to pay a party’s costs under Rule 57.07 (Rules of Civil Procedure) where the court has found that the lawyer’s actions contributed to running up the bill. Incivility can also lead to other… Read More »
Categories: 2011 Fall Communications, Articles, Communications Errors, FeaturesLawyer incivility: How clients – and the bar- pay the consequences
The perception that the legal profession is becoming less civil has attracted widespread comment – from the judiciary to legal associations to regulatory bodies. The common concern: the potentially damaging consequences of a lack of civility on the individual matter, on the lawyer-client relationship (and on the quality of the service that the lawyer provides… Read More »
Categories: 2011 Fall Communications, Articles, Civil Litigation, Communications Errors, Features
